How we protect and handle your data
At GovHelper UAE, we believe privacy is a fundamental right. This policy explains how we collect, use, and protect your information when you use our AI-powered government services platform.
When you create an account, we collect:
We automatically collect:
When you upload documents for AI analysis, we temporarily store them to provide assistance. All documents are automatically deleted after 30 days unless you explicitly save them.
We do NOT sell, rent, or trade your personal information. We only share data:
Trusted partners who help operate our platform (cloud hosting, payment processing) under strict confidentiality agreements.
When required by UAE law, court orders, or to protect rights and safety.
For any other sharing, we will obtain your explicit permission first.
Request a copy of all personal data we hold about you
Correct any inaccurate personal information
Request deletion of your account and data
Download your data in machine-readable format
To exercise any of these rights, email us at privacy@govhelper.aeand we'll respond within 30 days.
Our Data Protection Officer is here to help with any privacy concerns or questions.