Terms of Service

Legal terms and conditions for using govhelper.ae

Legal Questions?
Last updated: January 2025

Terms of Service

These terms govern your use of govhelper.ae and our AI-powered government services platform. By using our services, you agree to these terms.

UAE Law
Governed by UAE legislation
Fair Use
Responsible AI usage
Clear Terms
Plain language policy

1. Service Description

govhelper.ae provides an AI-powered platform to help UAE residents navigate government services. Our services include:

  • AI-powered chat assistance in multiple languages
  • Document processing and analysis
  • Government service information and guidance
  • Application tracking and deadline management

2. User Responsibilities

Important: We Are Not Government

govhelper.ae is a private company providing assistance with government services. We are not affiliated with any UAE government entity.

Accurate Information

You must provide accurate and truthful information when using our services.

Lawful Use

You may only use our services for lawful purposes and in compliance with UAE laws.

Security

You are responsible for maintaining the security of your account credentials.

3. AI Service Limitations

No Guarantee of Accuracy

While our AI strives for accuracy, we cannot guarantee that all information provided is current, complete, or error-free. Always verify important information with official sources.

Informational Purposes

Our AI assistance is for informational purposes only and does not constitute legal advice.

Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service availability.

4. Payment Terms

Free Tier

  • • 50 AI conversations per month
  • • Basic document processing
  • • Standard support
  • • No payment required

Premium Plans

  • • Monthly or annual billing
  • • 30-day money-back guarantee
  • • Automatic renewal
  • • Cancel anytime

5. Intellectual Property

Our IP

All technology, AI models, content, and trademarks used in our service remain the property of govhelper.ae and our licensors.

Your Content

You retain ownership of any documents or content you upload. By using our service, you grant us permission to process this content to provide our services.

6. Limitation of Liability

govhelper.ae shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for our services in the preceding 12 months.

7. Termination

By You

You may terminate your account at any time through your account settings.

By Us

We may terminate accounts that violate these terms or engage in harmful activities.

8. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.

Contact Information

For questions about these terms, please contact our legal team:

Email: legal@govhelper.ae
Phone: +971 4 XXX XXXX
Address: Dubai Internet City, Dubai, UAE

Ready to Get Started?

By using our service, you agree to these terms and our privacy policy.

govhelper.ae - Your Intelligent Government Services Assistant