How we use cookies and similar technologies
This Cookie Policy explains how GovHelper UAE ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our platform at govhelper.ae. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
These cookies are strictly necessary to provide you with services available through our platform and to use some of its features.
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.
These cookies enable enhanced functionality and personalization, such as chat history and user preferences.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| govhelper_session | Essential | User authentication | Session |
| csrf_token | Essential | Security protection | Session |
| language_preference | Functional | Language selection | 1 year |
| theme_preference | Functional | Light/dark mode | 1 year |
| chat_settings | Functional | AI preferences | 1 year |
| _ga | Analytics | Google Analytics | 2 years |
| _gid | Analytics | Google Analytics | 24 hours |
We use trusted third-party services that may set their own cookies:
We use Google Analytics to understand how visitors use our platform. This helps us improve user experience and identify popular features.
View Google's Privacy Policy →For premium subscriptions, we use Stripe for secure payment processing. Stripe may set cookies for fraud prevention.
View Stripe's Privacy Policy →You can manage your cookie preferences at any time. Essential cookies cannot be disabled as they are required for the platform to function.
Current Cookie Settings:
Disabling certain cookies may impact your experience:
We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last updated" date.